journey-mapping

Community

Map user journeys for experience insights.

AuthorProrise-cool
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill helps visualize and analyze user and customer experiences over time, identifying pain points and opportunities for improvement.

Core Features & Use Cases

  • Journey Mapping: Create detailed maps visualizing user actions, thoughts, emotions, and touchpoints across different phases of their interaction with a product or service.
  • Pain Point & Opportunity Identification: Pinpoint friction areas and brainstorm actionable improvements.
  • Use Case: A product manager can use this Skill to map the onboarding journey of a new user, identify where users get stuck, and propose design changes to improve retention.

Quick Start

Create a current state journey map for a new user signing up for a SaaS product.

Dependency Matrix

Required Modules

None required

Components

references

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: journey-mapping
Download link: https://github.com/Prorise-cool/prorise-claude-skills/archive/main.zip#journey-mapping

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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