score-intake

What problem does it solve?

Intake calls are high-cost, high-stakes moments for criminal defense firms, yet recordings are rarely reviewed systematically; this Skill converts raw call recordings or transcripts into repeatable, evidence-backed coaching insights and conversion predictions so managers can improve intake performance and protect marketing investment.

Core Features & Use Cases

• Multiformat input handling: Accepts audio/video (auto-transcribes), scanned PDFs (auto-OCRs), readable PDFs, or plain text transcripts.
• Rubric-driven scoring: Produces weighted 1–5 scores per category with exact transcript quotes and timestamps as evidence.
• Actionable coaching: Generates concise coaching notes that include specific alternative phrases, an objections table, top strength, top coaching opportunity, and a sign-probability assessment.
• Use Case: A firm manager uploads a recorded intake call to identify weak objection handling, produce a coaching script, and track quality trends across reps.

Quick Start

Score this intake call transcript or upload the call audio and return a weighted scorecard with evidence quotes, coaching notes with exact alternative phrases, objections table, and a sign probability.