member-experience
CommunityShape member journeys with proven frameworks.
Content & Communication#templates#feedback#journey mapping#community management#retention#member onboarding#NPS
Authorchekos
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill provides structured frameworks for member onboarding, retention strategies, and feedback collection to optimize the member journey from first contact to advocacy.
Core Features & Use Cases
- Onboarding excellence: guiding new members through a welcoming, informative start.
- Retention and engagement: strategies to convert first value into ongoing participation.
- Feedback and improvement: mechanisms to collect, analyze, and act on member input, including NPS surveys.
Quick Start
Load the member-experience skill and generate a complete onboarding, retention, and feedback plan for a new member, including a 15-minute onboarding sequence and a simple NPS feedback loop.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: member-experience Download link: https://github.com/chekos/bns-marketplace/archive/main.zip#member-experience Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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