What problem does it solve? IT operations teams spend hours manually compiling incident, change, SLA, and security data into status reports, often producing stale numbers, hidden exceptions, or metrics that disagree with source systems. This Skill turns current operational records into decision-ready reporting with clear priorities, owners, and data-quality caveats. ## Core Features & Use Cases - Priority Digests: Leads with active P1/P2 incidents, SLA breaches due soon, pending change approvals, and unowned work, each with owner, next action, and due condition. - Core Metrics: Calculates incident volume, MTTR, SLA compliance, change success rates, vulnerability aging, and asset/license coverage using defined denominators and business calendars. - Data Integrity Guardrails: Records extraction time and source coverage, reconciles counts against source totals, and separates observed facts from forecasts. - Use Case: An IT manager needs a Monday morning operations briefing. The Skill queries ticket, monitoring, and change systems, then produces an executive green/amber/red summary with immediate actions, queue exceptions, and coverage gaps. ## Quick Start Generate a weekly IT operations report for last week covering incidents, SLA compliance, changes, and security exceptions, with an executive summary and prioritized action list.
