incident-correlation
OfficialCorrelate incidents across your MSP stack.
Software Engineering#automation#troubleshooting#data aggregation#it operations#msp#incident correlation
Authorwyre-technology
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill automates the complex and time-consuming process of gathering information from disparate IT management tools when investigating incidents, providing a unified view.
Core Features & Use Cases
- Unified Incident Summary: Consolidates data from PSA, RMM, documentation, and configuration monitoring tools into a single, actionable report.
- Automated Data Correlation: Links tickets, devices, assets, and recent changes to pinpoint root causes faster.
- Use Case: When a critical ticket is raised, this Skill automatically pulls the ticket details, checks the affected device's status in the RMM, retrieves relevant documentation from IT Glue, and identifies any recent configuration changes in Liongard, presenting it all in a clear summary.
Quick Start
Use the incident correlation skill to investigate ticket T20240215.0042 for Acme Corporation.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: incident-correlation Download link: https://github.com/wyre-technology/msp-claude-plugins/archive/main.zip#incident-correlation Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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