What problem does it solve? Managing an always-on social inbox across channels means reading tone correctly, deciding who deserves a reply, meeting response-time commitments, and knowing when a thread becomes a crisis — all without ever auto-posting. This Skill turns raw comment, DM, and mention exports into a ranked triage queue of human-approved draft replies. ## Core Features & Use Cases - Register-aware triage: Detects sincere, ironic, performative, or parasocial register before any sentiment call, with a sentiment-inversion table (e.g., "this is so bad" under a comedy register is praise). - Commenter classification and SLAs: Sorts commenters into troll, rager, misguided, unhappy-customer, or advocate tiers mapped to per-channel response SLAs and an escalation matrix that terminates at the crisis path. - UGC rights management: Captures dated repost permissions with scope, expiry, evidence, and status, routing entries to the channel registry via proposal events. - Use Case: Paste an exported batch of Instagram and 小红书 comments, and receive every item classified by register and commenter type, ranked draft replies with SLA deadlines, flagged escalations with named owners, and UGC permission entries — nothing is ever auto-sent. ## Quick Start Triage this exported batch of comments and DMs from our Instagram and TikTok accounts, classify each item, flag any escalations, and draft ranked replies I can review and post myself.
