zendesk

Community

Manage Zendesk tickets and data via CLI.

Authorandmarios
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill streamlines interactions with Zendesk Support by providing a powerful command-line interface (CLI) for managing tickets, users, organizations, and analyzing support metrics, eliminating the need for manual navigation through the Zendesk UI for many common tasks.

Core Features & Use Cases

  • Ticket Management: Search, view details, create, and update tickets.
  • Data Analysis: Analyze support metrics like response times, CSAT ratings, and view ticket volumes.
  • User & Org Management: Look up user and organization details.
  • Workflow Automation: Automate common support tasks and integrate with other tools via its CLI.
  • Security: All Zendesk content is screened for prompt injection and wrapped with security markers.

Quick Start

Use the zendesk skill to search for all open tickets.

Dependency Matrix

Required Modules

typer>=0.9.0rich>=13.0.0httpx>=0.27.0pydantic>=2.0.0mcp[cli]>=1.6.0prompt-security-utils>=1.4.0mistune>=3.0.0cryptography>=42.0.0

Components

scriptsreferences

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: zendesk
Download link: https://github.com/andmarios/zendesk-skill/archive/main.zip#zendesk

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
View Source Repository

Agent Skills Search Helper

Install a tiny helper to your Agent, search and equip skill from 223,000+ vetted skills library on demand.