zendesk
CommunityManage Zendesk tickets and data via CLI.
Authorandmarios
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill streamlines interactions with Zendesk Support by providing a powerful command-line interface (CLI) for managing tickets, users, organizations, and analyzing support metrics, eliminating the need for manual navigation through the Zendesk UI for many common tasks.
Core Features & Use Cases
- Ticket Management: Search, view details, create, and update tickets.
- Data Analysis: Analyze support metrics like response times, CSAT ratings, and view ticket volumes.
- User & Org Management: Look up user and organization details.
- Workflow Automation: Automate common support tasks and integrate with other tools via its CLI.
- Security: All Zendesk content is screened for prompt injection and wrapped with security markers.
Quick Start
Use the zendesk skill to search for all open tickets.
Dependency Matrix
Required Modules
typer>=0.9.0rich>=13.0.0httpx>=0.27.0pydantic>=2.0.0mcp[cli]>=1.6.0prompt-security-utils>=1.4.0mistune>=3.0.0cryptography>=42.0.0
Components
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: zendesk Download link: https://github.com/andmarios/zendesk-skill/archive/main.zip#zendesk Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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