voice-of-customer-synthesizer
OfficialTurn feedback into actionable insights.
Product & Management#product management#sentiment analysis#customer insights#voice of customer#theme clustering#feedback synthesis
Authorathina-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill consolidates scattered customer feedback from various sources into a unified, actionable report, solving the problem of fragmented customer insights and enabling data-driven product, marketing, and CS decisions.
Core Features & Use Cases
- Aggregate Feedback: Collects data from support tickets, NPS comments, Slack, reviews, calls, surveys, and more.
- Theme Clustering & Analysis: Identifies recurring themes, analyzes sentiment, detects trends, and assesses impact across customer segments.
- Actionable Recommendations: Provides specific, prioritized recommendations for product, CS, and marketing teams.
- Use Case: A startup founder wants to understand what customers are saying about their product. This Skill synthesizes feedback from G2 reviews, support tickets, and Slack channels to produce a comprehensive report highlighting key pain points and feature requests.
Quick Start
Synthesize customer feedback from the last quarter into a VoC report for the product team.
Dependency Matrix
Required Modules
review-scraper
Components
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: voice-of-customer-synthesizer Download link: https://github.com/athina-ai/goose-skills/archive/main.zip#voice-of-customer-synthesizer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 223,000+ vetted skills library on demand.