user-segmentation

Provide your feedback data such as interviews, support tickets, surveys, or usage logs, and the Skill extracts behavioral patterns and jobs-to-be-done, then clusters users into at least three distinct segments with detailed profiles for each.

Behavior-based segmentation groups users by what they do, the jobs they hire the product for, and their unmet needs, rather than attributes like age or company size. This produces segments that map directly to product and messaging decisions.

It works with user feedback, interview transcripts, support tickets, product usage logs, and surveys. Richer qualitative data produces better segments, and the Skill flags segments that may be underrepresented in the provided data.

This Skill identifies a minimum of three distinct segments and validates that they are coherent, non-overlapping, and actionable. Each segment gets a prioritization recommendation so you can focus on the ones with the highest strategic value.

Avoid relying on feedback alone when your sample is small, biased toward vocal users, or lacks behavioral evidence. The Skill recommends validating emerging segments against product usage or customer data when available.