triage-issue

What problem does it solve?

Developers and support teams spend significant time manually triaging bug reports, often creating duplicate issues or missing historical context. This skill automates the process of identifying, analyzing, and acting on bug reports, saving time and improving issue tracking accuracy.

Core Features & Use Cases

• Duplicate Detection: Automatically search Jira for similar or duplicate issues based on error messages, stack traces, and contextual information.
• Contextual Triage: Analyze fix history and related issues to provide informed recommendations (e.g., add comment to existing issue, create new, flag as possible regression).
• Structured Bug Reporting: Create new, well-formatted Jira bug tickets with all necessary details (environment, reproduction steps, impact) or add context to existing ones.
• Use Case: A user reports a "Connection timeout" error. Instead of manually searching Jira, the AI uses this skill to find an existing, open ticket for the same issue, and offers to add the new report as a comment, preventing duplicate work and centralizing information.

Quick Start

Triage this error: "Users getting 'Connection timeout' error when trying to login on mobile app". Is this a duplicate bug? Error: NullPointerException in PaymentProcessor.processRefund() line 245.