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synthesize-customer-voice

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Turn VOC into actionable themes and roadmaps.

Product & Management#insights#roadmap#prioritization#themes#synthesize#customer feedback#VOC
Authornuggetswise
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Aggregates raw VOC data from interviews, support tickets, and surveys into decision-grade themes, insights, and opportunities.

Core Features & Use Cases

  • VOC aggregation: Collects feedback from interviews, tickets, surveys and extracts common themes.
  • Evidence-based synthesis: Produces decision-grade insights with source citations.
  • Use Case: When planning a roadmap, run this skill on VOC data to surface top pains and opportunity areas.

Quick Start

Use the synthesize-customer-voice skill to process the VOC files in inputs/voc and generate an insights report at outputs/insights/voc-synthesis-YYYY-MM-DD.md.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: synthesize-customer-voice
Download link: https://github.com/nuggetswise/pmos/archive/main.zip#synthesize-customer-voice

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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