Support Data Analyzer
CommunityTurn support data into prioritized strategy.
Authorjeffvincent
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill analyzes customer support data (Excel/CSV) to categorize thousands of issues into clear themes, prioritize by volume, frustration, and revenue impact, and generate actionable markdown reports with customer quotes and trends.
Core Features & Use Cases
- Categorize issues into themes and assign P0-P3 priorities
- Include customer quotes, trend analysis, and revenue impact
- Output comprehensive markdown reports with recommendations and roadmaps
Quick Start
Upload Excel/CSV files containing PIT, Support Tickets, and optional CSAT data; specify a time window to focus the analysis.
Dependency Matrix
Required Modules
python>=3.8openpyxl>=3.0.0pandas>=1.3.0
Components
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: Support Data Analyzer Download link: https://github.com/jeffvincent/claude-config/archive/main.zip#support-data-analyzer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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