Skills
.Work. You
Rest

support-client

Community

Streamline client support: tickets to knowledge.

Content & Communication#knowledge#faq#support#tickets#escalation#satisfaction
Authortruchot
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Support teams struggle to triage, document, and escalate user inquiries while maintaining consistent messaging and knowledge access. This skill consolidates ticket handling, knowledge management, escalation, and satisfaction analytics into a single workflow.

Core Features & Use Cases

  • Ticket triage and routing.
  • FAQ and knowledge base creation and maintenance.
  • Escalation coordination and incident routing.
  • Satisfaction measurement and feedback loops.
  • Training and user documentation generation.
  • Cross-skill coordination with ticketing, escalation, and satisfaction orchestrator.

Quick Start

Triage a new support ticket, route it to the appropriate teams, update the knowledge base, and initiate a satisfaction follow-up.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: support-client
Download link: https://github.com/truchot/claude-skills-test/archive/main.zip#support-client

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
View Source Repository

Agent Skills Search Helper

Install a tiny helper to your Agent, search and equip skill from 223,000+ vetted skills library on demand.