slack-user-context

What problem does it solve?

This Skill enhances NetClaw's interactions by leveraging Slack user profiles, presence, and DND status to personalize responses, route escalations effectively, and coordinate team operations more intelligently.

Core Features & Use Cases

• Personalized Responses: Tailors the depth and style of NetClaw's answers based on the user's role and expertise.
• Smarter Escalations: Routes alerts and requests to the most appropriate and available team member, respecting DND and working hours.
• Contextual Awareness: Uses past conversations and team activity to provide more relevant and efficient support.
• Use Case: When an urgent alert fires, NetClaw checks if the primary on-call engineer is active and not in DND before notifying them directly, otherwise it routes to the next available person or posts to a team channel.

Quick Start

Use the slack-user-context skill to check the DND status of the user 'jane.doe' before escalating the current alert.