servicenow-change-workflow

Community

ITSM-gated network change automation

Authorautomateyournetwork
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill ensures that no network configuration change is executed without a corresponding, approved ServiceNow Change Request, enforcing ITIL best practices and providing an immutable audit trail.

Core Features & Use Cases

  • Full ITSM Change Lifecycle: Manages the entire change process from CR creation, pre-change validation, approval gating, execution, post-change verification, and closure.
  • Automated Audit Trail: Integrates with GAIT to record every step of the change process.
  • Emergency Change Handling: Provides a streamlined process for urgent changes with post-facto approval.
  • Use Case: Automatically create, get approved, execute, and close a ServiceNow Change Request for adding a new loopback interface to a router, including pre- and post-change verification steps.

Quick Start

Use the servicenow-change-workflow skill to create a normal change request for adding a loopback interface to R1.

Dependency Matrix

Required Modules

python3SERVICENOW_MCP_SCRIPTGAIT_MCP_SCRIPTPYATS_MCP_SCRIPT

Components

scriptsreferences

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: servicenow-change-workflow
Download link: https://github.com/automateyournetwork/netclaw/archive/main.zip#servicenow-change-workflow

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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