skills.rest
amanpraaj
amanpraajCOMMUNITY
Explore all skills by this author →
GitHub

salesforce-incident-rollback

Executes incident-driven rollback and service restoration workflows for Salesforce releases.

1|Updated May 7, 2026
Search Tags:#release management#rollback#incident response#salesforce#service restoration#post-incident
One-click install
npx skills add https://github.com/amanpraaj/sf-skill-hub --skill salesforce-incident-rollback-amanpraaj
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: salesforce-incident-rollback
Source: https://github.com/amanpraaj/sf-skill-hub/tree/main/skills/salesforce/salesforce-incident-rollback
Command: npx skills add https://github.com/amanpraaj/sf-skill-hub --skill salesforce-incident-rollback-amanpraaj

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve? When a Salesforce release causes a production incident, teams need a structured way to triage impact, choose a safe rollback point, execute the rollback, and verify service restoration without improvising under pressure. ## Core Features & Use Cases - Incident Triage: Classify incident severity to determine the urgency and scope of the response. - Rollback Selection: Use a decision tree to pick the fastest safe rollback path based on severity and data corruption risk. - Recovery Validation: Run smoke checks after rollback and produce a post-incident action list using a structured template. - Use Case: After a Salesforce deployment causes a Sev1 outage with customer impact, follow the workflow to immediately roll back, validate restoration, and document root cause and preventive actions. ## Quick Start Use the salesforce-incident-rollback skill to triage this production incident and execute a safe rollback of the latest Salesforce release.

Frequently Asked Questions about salesforce-incident-rollback

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I roll back a Salesforce release after a production incident?▼

Classify the incident severity first, then determine the rollback scope and safe restore point. Execute the fastest safe rollback path, validate restoration with smoke checks, and document the outcome in a post-incident action list.

How to decide when to roll back a Salesforce deployment?▼

Use the rollback decision tree: a Sev1 incident with customer impact triggers an immediate rollback, while data corruption risk requires rollback plus containment. Severity classification drives the urgency and scope of the response.

What should a Salesforce post-incident report include?▼

A post-incident report should include a summary, root cause, recovery timeline, and preventive actions. The skill provides a post-incident template covering these four sections for consistent documentation.

When is rollback not the right response to a Salesforce incident?▼

Rollback may not fit when the issue is isolated, low severity, or fixable with a forward hotfix faster than a full restore. The workflow starts with severity classification and scope determination to avoid unnecessary rollbacks.

Related Skills

Explore More Software Engineering Skills→
jiten-singh-shahijiten-singh-shahi
13

sf-deployment

Coordinate Salesforce metadata deployment with validation, quick deploy, and rollback planning.

Community
Advanced
blakeoxblakeox

postmortem

Reconstruct incident timelines and perform root cause analysis from logs.

Community
Advanced
nirholasnirholas
71

monitoring

Monitor system health, track errors, and trigger alerts across distributed services.

Community
Advanced
imclabimclab
1

hotfix

Orchestrate emergency hotfix workflows with approvals and QA gates.

Official
Advanced