review-response-strategist
CommunityCraft on-brand replies to every review.
Marketing & Sales#templates#playbook#generate#brand-voice#review-response#customer-service#reputation-management
AuthorSheshiyer
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill automates the creation of consistent, on-brand responses to customer reviews, helping protect reputation and maintain customer trust across platforms.
Core Features & Use Cases
- Generate tailored responses for 5-star reviews that reinforce positive sentiment and brand voice.
- Generate empathetic, actionable responses for 1-star reviews to address issues and move conversations offline.
- Include a guidance section for handling obviously fake or malicious reviews (trolls) to decide between reporting or responding.
Quick Start
Activate the review-response-strategist skill and provide the inputs REVIEW_TEXT, STAR_RATING, and BRAND_VOICE to generate the playbook at templates/review-response-playbook.md.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: review-response-strategist Download link: https://github.com/Sheshiyer/claude-skills-custom-ts/archive/main.zip#review-response-strategist Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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