returns-refund-policy

What problem does it solve?

This Skill automates the management of your e-commerce returns and refunds, ensuring consistent policy enforcement and reducing manual customer service workload.

Core Features & Use Cases

• Configurable Return Windows: Set different return periods based on product type or customer segment.
• Restocking Fees: Automatically apply restocking fees for specific items or categories.
• Automated Approval Logic: Route most returns for automatic approval, escalating only complex cases.
• Use Case: Automatically approve returns for standard apparel within 30 days, but require manual review with a 15% restocking fee for opened electronics returned within 15 days.

Quick Start

Configure your Shopify store's Loop Returns app to automatically approve returns for products tagged 'electronics' within 15 days, with a 15% restocking fee.