qbr-builder

Draft or review QBR documents with evidence-backed claims and internal/external separation.

58|21|Updated May 15, 2026
One-click install
npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill qbr-builder-t0ddc3by
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: qbr-builder
Source: https://github.com/t0ddc3by/claude-for-customer-success/tree/main/csm/skills/qbr-builder
Command: npx skills add https://github.com/t0ddc3by/claude-for-customer-success --skill qbr-builder-t0ddc3by

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

It helps CSMs produce clear, evidence-based Quarterly Business Reviews that translate customer progress into value, metrics, and an aligned next-quarter plan.

Core Features & Use Cases

  • Build or Review a QBR: Draft a new QBR from available account data or review and improve an existing draft for completeness and guardrail compliance.
  • Executive Brief Output: Create a customer-ready executive narrative variant without tables, tuned for decision-makers.
  • Internal vs External Separation: Produces an internal working document for the CSM and a customer-facing deliverable with no internal-only signals.

Quick Start

Use /csm:qbr-builder "Acme Corp" --draft to generate a complete QBR document for the account.

Frequently Asked Questions about qbr-builder

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I draft a Quarterly Business Review from scratch using account metrics?▼

Draft a Quarterly Business Review by providing the customer account name and available data, enabling the generation of value delivered, metric performance, and next-period priorities. The tool requires account-specific success criteria to build the document.

Can I generate an executive brief from a full QBR document for customer decision-makers?▼

Yes, generate an executive brief variant that provides a customer-ready narrative without tables, specifically tuned for decision-makers. This output separates internal working signals from the external deliverable.

How does this approach ensure evidence-based writing in customer success documents?▼

Evidence-based writing is enforced by requiring metric performance claims to be backed by sourced data, applying freshness checks, and separating internal/external documents to prevent unsupported statements in customer-facing deliverables.

What is the best way to review an existing QBR draft for completeness and compliance?▼

Review an existing QBR draft by running it through the compliance checker to evaluate evidence quality, verify success criteria alignment, and ensure proper separation of internal-only signals from the customer-facing deliverable.

Do I need predefined success criteria before generating a QBR?▼

Yes, predefined account-specific success criteria are required before generating a QBR. The tool uses these criteria to validate metric performance and structure the next-period priorities within the document.

What limitations exist when separating internal and external QBR content?▼

The internal working document contains CSM-only signals, while the external deliverable strictly excludes them. Limitations include the necessity of freshness checks for sourced data to maintain evidence-backed compliance across both outputs.