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tomtoto757
tomtoto757COMMUNITY
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product-reviews-ratings

Implement review collection, moderation, Bayesian aggregate scoring, and schema.org markup for ecommerce platforms.

3|1|Updated Mar 21, 2026
Search Tags:#moderation#Shopify#social proof#Schema.org#STAR ratings#bayesian rating#product reviews
One-click install
npx skills add https://github.com/tomtoto757/ecomm-ai-team --skill product-reviews-ratings-tomtoto757
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: product-reviews-ratings
Source: https://github.com/tomtoto757/ecomm-ai-team/tree/main/skills/customer-support-crm/finsilabs/customer-crm/product-reviews-ratings
Command: npx skills add https://github.com/tomtoto757/ecomm-ai-team --skill product-reviews-ratings-tomtoto757

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve? Stores without customer reviews convert poorly, and building a review system from scratch means solving collection timing, spam moderation, fair aggregate scoring, and Google star rating eligibility all at once. ## Core Features & Use Cases - Platform Setup Guidance: Step-by-step configuration for Judge.me and Yotpo on Shopify, WooCommerce, and BigCommerce, including review request emails, verified purchase gating, and moderation queues. - Custom Review Pipeline: TypeScript reference implementation covering signed-token submission, spam and profanity auto-moderation, Bayesian-smoothed aggregate ratings, and schema.org AggregateRating JSON-LD output. - Use Case: A headless storefront needs reviews in its own database. Use this Skill to build the submission endpoint with auto-moderation, compute Bayesian average ratings so 2-review products don't outrank 200-review products, and emit valid JSON-LD for Google rich results. ## Quick Start Set up a product review system with verified purchase badges, post-delivery review request emails, and schema.org star rating markup for my Shopify store.

Frequently Asked Questions about product-reviews-ratings

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I get star ratings to show in Google Search results?▼

Add schema.org AggregateRating JSON-LD markup to your product pages with ratingValue, reviewCount, bestRating, and worstRating. Validate the output with Google's Rich Results Test; stars typically appear within 1-2 weeks of indexing.

What review app should I use for Shopify?▼

Judge.me is recommended for most Shopify stores because its free plan includes unlimited reviews, photo reviews, verified purchase badges, schema.org markup, and post-purchase email requests. Yotpo suits mid-market stores needing Q&A and Google Shopping syndication.

When should I send post-purchase review request emails?▼

Send review requests 5-7 days after delivery, not after shipment. Trigger the email from the delivery webhook so customers have time to receive and use the product before being asked for feedback.

How do I prevent fake or spam product reviews?▼

Gate submissions behind signed tokens from post-purchase emails, restrict reviews to verified purchasers, and auto-moderate with spam scoring and profanity checks. Auto-approve clean verified reviews and queue everything else for manual review.

Why do new products with few reviews outrank established ones?▼

Simple average ratings let a product with two 5-star reviews beat one with 200 reviews averaging 4.7. Use Bayesian smoothing with the formula (C * globalMean + sum of ratings) / (C + n) and a confidence weight of 5 to correct this.

When should I build a custom review system instead of using an app?▼

Build custom only when you need proprietary moderation logic, deep API integration, or review data stored in your own database, such as with headless storefronts. Otherwise Judge.me or Yotpo handle markup, emails, and moderation out of the box.

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