pricing

Evaluate candidates against four criteria: scales with value delivered, predictable for the buyer, measurable without dispute, and hard to game. Per-seat works early-stage; usage or outcome-based metrics like Intercom's per-resolved-conversation fit post-PMF products.

Share your current pricing or page URL to get a scored critique across six dimensions: value metric fit, tier structure, expansion mechanics, discounting posture, page design, and an anti-pattern scan, each rated Strong, Needs Work, or Broken.

Per-seat suits collaboration tools and early-stage simplicity but can penalize adoption. Usage-based pricing aligns revenue with customer success and is now used by most SaaS companies, often in hybrid models with committed-use options for enterprise buyers.

The most common annual discount is 15-20%, with 16.7% mapping to two months free. Annual prepay is the most defensible discount since it improves cash flow and annual subscribers churn at much lower rates than monthly.

Avoid a free tier when AI inference, storage, or compute costs are substantial, when your ICP is enterprise with no self-serve path, or when the product needs significant onboarding before value appears. Freemium converts only 2-5% of signups to paid.