What problem does it solve? Coordinating email, SMS, WhatsApp, and in-app notifications across order lifecycle events requires wiring multiple providers, handling retries, and managing recipient preferences, which is error-prone when built ad hoc. ## Core Features & Use Cases - Workflow-Based Triggers: Maps DropFlow events like order-shipped, low-stock-alert, and payment-received to channel-specific notification workflows via the Novu API. - DAG Step Integration: Provides a send-notification step that reads order and shipment data from Prisma and triggers the correct Novu event with tenant context. - Direct Provider Fallback: Includes Twilio WhatsApp and Resend email implementations for teams not yet running Novu. - Use Case: When an order ships, trigger the order-shipped workflow to send the buyer an email and WhatsApp message containing the tracking URL and carrier details. ## Quick Start Ask the AI to add a Novu notification trigger for the order-shipped event that emails and WhatsApps the buyer with the tracking URL.