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NinjaOne Ticket Management

Official

Streamline NinjaOne ticket operations.

Software Engineering#automation#incident management#ticketing#helpdesk#ninjaone#msp
Authorwyre-technology
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill automates the creation, updating, searching, and overall management of tickets within the NinjaOne platform, simplifying helpdesk operations for MSPs.

Core Features & Use Cases

  • Ticket Creation: Generate new tickets with detailed subject lines, descriptions, client associations, and priorities.
  • Ticket Updates: Modify existing tickets, changing status, priority, or assigned technician.
  • Ticket Searching: Find specific tickets based on various criteria.
  • Use Case: Automatically create a high-priority ticket when a critical server alert is received, linking it to the affected device and assigning it to the on-call technician.

Quick Start

Use the NinjaOne ticket skill to create a new ticket for client 'Acme Corp' with the subject 'User unable to access shared drive'.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: NinjaOne Ticket Management
Download link: https://github.com/wyre-technology/msp-claude-plugins/archive/main.zip#ninjaone-ticket-management

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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