Mimecast Message Tracking

What problem does it solve?

This Skill helps investigate email delivery issues, trace suspicious messages, and manage emails held by Mimecast policies, saving time on manual diagnostics.

Core Features & Use Cases

• Search Messages: Find emails by sender, recipient, subject, and status (delivered, held, rejected, bounced).
• Get Message Details: Retrieve comprehensive metadata including headers, sender IP, and spam score.
• Manage Held Messages: Place messages on hold or release them for delivery.
• Use Case: A user reports a phishing email. Use this Skill to search for emails from the suspicious sender, examine their authentication results, and if malicious, place them on hold to prevent further delivery.

Quick Start

Use the mimecast message trace skill to find emails sent from 'malicious@example.com' to 'user@yourcompany.com' within the last 24 hours.