Mailboxes

What problem does it solve?

This Skill streamlines the management of Microsoft 365 mailboxes, addressing common MSP tasks such as searching emails, managing shared mailboxes, and diagnosing mail flow issues.

Core Features & Use Cases

• Email Searching: Quickly find specific emails within a user's mailbox.
• Shared Mailbox Management: Assist in managing access and configurations for shared mailboxes.
• Mail Flow Diagnostics: Troubleshoot delivery failures and understand NDRs.
• Out-of-Office Management: Set or disable automatic replies for users.
• Use Case: An MSP technician needs to find a critical email sent to a client last week that the client cannot locate. This Skill can be used to search the client's mailbox for the email based on sender, subject, or date range.

Quick Start

Use the mailboxes skill to search for emails from 'support@example.com' received in the last 7 days for user 'user@contoso.com'.