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madai-investigator

Community

Investigate MadAI tickets quickly and accurately.

Data & Analytics#tickets#investigate#Jira#MadAI#MadKudu#Zendesk#investigation-report
AuthorBenjaminG
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This skill helps automate the systematic investigation of MadAI/MadKudu support tickets by extracting context, verifying tenant health, querying knowledge bases, and generating structured investigation reports.

Core Features & Use Cases

  • Ticket data retrieval: fetch Zendesk or Jira ticket content to identify tenant, issue symptoms, and timelines.
  • Health checks & context gathering: perform tenant status, connector health, fill rate, and process status checks.
  • Structured reporting: produce a concise investigation report with findings and recommendations.
  • Use Case: When a support ticket arrives, automatically assemble context and health signals to guide triage and resolution.

Quick Start

Use the madai-investigator to pull and summarize ticket data and generate an investigation report for a given Zendesk or Jira ticket.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: madai-investigator
Download link: https://github.com/BenjaminG/ai-skills/archive/main.zip#madai-investigator

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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