laer-framework
CommunityLAER: Structured objection handling.
Marketing & Sales#objection-handling#sales-framework#talk-tracks#LAER#sales-coaching#customer-conversation
Authorjmbluhm
Version1.0.0
Installs0
System Documentation
What problem does it solve?
LAER provides a repeatable, empathetic framework to address customer objections, enabling reps to move conversations forward rather than stall.
Core Features & Use Cases
- Structured process: Use the LAER sequence to guide conversations from discovery to close.
- Templates & talk tracks: Include ready-to-use language for common objections (price, timing, authority).
- Adaptable to context: Combine with other skills for tailored responses or escalations in complex deals.
Quick Start
Start a conversation by applying LAER to the customer's objection: Listen, Acknowledge, Explore, Respond, and optionally Confirm, then summarize the path forward.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: laer-framework Download link: https://github.com/jmbluhm/b2b-sales-skills/archive/main.zip#laer-framework Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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