What problem does it solve? Raw customer research is full of feature requests and scattered feedback that obscure what users are actually trying to accomplish. This Skill converts interview transcripts, survey responses, and support tickets into structured Jobs-to-be-Done statements so you can prioritize real user needs over surface-level requests. ## Core Features & Use Cases - JTBD Statement Extraction: Formats each job as "When [situation], I want to [action], so I can [outcome]" and categorizes jobs as Functional, Emotional, or Social. - Opportunity Scoring: Ranks jobs using Importance + (Importance - Satisfaction) to surface underserved needs, with confidence caveats when scores are inferred. - Feature Request Translation: Maps what users asked for (e.g., "add a dashboard") to the underlying job (e.g., "know if I'm on track without manual checking"). - Use Case: Paste a batch of customer interview transcripts and receive a ranked table of jobs with supporting quotes, a comparison against your existing personas.md, and top opportunities worth solving. ## Quick Start Ask the assistant to extract Jobs-to-be-Done statements from your pasted interview transcripts and rank them by opportunity score.