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journey-map

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Create customer journey maps to reveal gaps and opportunities.

Design & Creative#ux#customer#user-flow#journey-map#emotions#pain-points#touchpoints
AuthorDami-Randle
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Map end-to-end user journeys to understand how users interact with a product, reveal pain points, and uncover opportunities for improvement.

Core Features & Use Cases

  • User Context: Persona, goal, trigger, and success criteria.
  • Journey Phases: Awareness, Consideration, Decision, Action, Retention.
  • Touchpoint Analysis: Actions, interface, thoughts, emotions, pain points, and opportunities.
  • Emotion Curve: Visualize user sentiment over the journey.

Quick Start

Provide a journey name and context (Persona, Goal, Trigger). I will produce a Markdown Journey Map including all phases, touchpoints, and an optional emotion curve.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: journey-map
Download link: https://github.com/Dami-Randle/logidocs-certify/archive/main.zip#journey-map

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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