What problem does it solve? IT support teams often struggle to diagnose slow, unstable, or non-compliant devices without losing user data or diagnostic evidence. This Skill provides a structured diagnostic pipeline that separates device, profile, network, identity, application, policy, and hardware causes before any remediation. ## Core Features & Use Cases - Structured Diagnostic Pipeline: A 10-step workflow covering management connectivity, service health, resource pressure, policy comparison, and change correlation before selecting the smallest reversible fix. - Common Playbooks: Ready-made procedures for slow devices, disk-full conditions, update failures, enrollment/compliance issues, and application problems. - Remote Action Risk Controls: A risk table defining required conditions for sync, restart, profile removal, key rotation, isolation, and wipe actions. - Use Case: A user reports a laptop that suddenly became slow after an update. The Skill guides you to check storage, memory, CPU, update status, and recent changes, correlate the first failure time with the update, preserve logs, apply a targeted fix, and verify compliance afterward. ## Quick Start Diagnose why my managed Windows laptop became slow after last week's update and recommend the smallest safe remediation.