What problem does it solve? Preparing effective customer interviews is hard: teams often ask leading questions, pitch their product, or collect vague opinions instead of real behavioral evidence. This Skill generates a structured interview script grounded in The Mom Test principles and Jobs-to-be-Done framing, so discovery conversations surface genuine pain points and past behavior rather than compliments. ## Core Features & Use Cases - Full Interview Structure: Generates opening, warm-up, core JTBD exploration, probing techniques, and wrap-up sections with suggested timing for each phase. - Mom Test Guardrails: Embeds rules against leading questions, pitching, and hypothetical future-tense questions, keeping the focus on past behavior and specific examples. - Note-Taking Template: Produces a structured capture template covering key jobs, current solutions, biggest pain, desired outcomes, willingness to pay, and follow-ups. - Use Case: A product manager preparing for five discovery calls about a new onboarding feature asks for a 30-minute interview script tailored to their persona and research objectives, and receives a ready-to-use guide plus a note-taking template. ## Quick Start Create a 30-minute customer interview script for researching how small business owners currently manage their invoicing workflow.
