What problem does it solve? Teams responding to production incidents often lack standardized documentation, leading to inconsistent incident reports, missed post-mortem learnings, and unclear communication during outages. This Skill generates a complete, signature-gated incident management template covering severity classification, incident reports, post-mortems, and communication templates. ## Core Features & Use Cases - Incident Report Templates: Generate structured incident reports with severity classification (SEV1-SEV4), impact assessment, timeline tracking, and resolution verification. - Post-Mortem Templates: Produce blameless post-incident review documents with root cause analysis (5 Whys), action items, and lessons learned. - Communication Templates: Create ready-to-use status page updates, internal alerts, and customer communication messages for each incident stage. - Use Case: After a production outage, use this Skill to generate the incident report and post-mortem documents, then route them to the Operations Lead for sign-off as part of Phase 12 (Operations) of the SDLC. ## Quick Start Ask the agent to generate the incident management template for your project after the ops-runbook document has been signed.
