What problem does it solve? When a production incident fires, teams often lose critical minutes deciding severity, assigning roles, and drafting communications. This Skill provides a structured playbook for classifying severity, scoping blast radius, driving short-term mitigation, and running a blameless postmortem with owned prevention items. ## Core Features & Use Cases - Severity Classification & Triage: Classify incidents as P0–P3, scope blast radius, and follow a first-5-minutes decision sequence including contacting SRE/Operations. - Role-Based Incident Command: Assign Incident Commander, Comms Lead, Ops Lead, and Scribe roles with a severity-bound public communication cadence. - Blameless Postmortems: Produce a postmortem artifact covering summary, impact, root cause, short- and long-term fixes, and prevention items with owners and due dates. - Use Case: Your payment provider's callbacks are timing out and all wallet top-ups are failing. Use this Skill to declare a P0, page SRE, draft a polling-fallback mitigation, send leadership updates every 30 minutes, and later write the postmortem with owned prevention actions. ## Quick Start Ask the agent to triage the current production outage and draft an incident record with severity, blast radius, mitigation plan, and comms cadence.
