What problem does it solve? Production incidents demand fast, structured action, but under pressure teams often skip triage, lose evidence, conflate mitigation with fixes, or write incomplete post-mortems. This Skill provides a disciplined workflow for handling outages from detection through resolution and retrospective. ## Core Features & Use Cases - Severity-based triage: Classify incidents as Critical, High, Medium, or Low using impact and urgency criteria, then apply immediate mitigations like rollbacks, feature flags, or failovers before investigating root cause. - Systematic evidence gathering: Collect logs, metrics, traces, deployment timelines, and external factors, plus pattern recognition for deploy-correlated, load-correlated, cascade, and slow-bleed failure modes. - Communication and post-mortems: Templates for status updates, stakeholder notification, and a blameless post-mortem format with timeline, root cause, and assigned action items. - Use Case: Your payments API starts returning elevated errors after a deploy. Use this Skill to assess severity, revert the deployment, gather connection-pool metrics, notify stakeholders, and draft the post-mortem within 48 hours. ## Quick Start Help me triage and respond to a production incident where the payments API is showing elevated error rates after this morning's deployment.
