help-center-article-generator

Official

Turn support tickets into help articles

Authorathina-ai
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill automates the creation of help center articles from various sources like support tickets, FAQs, or feature specifications, significantly reducing manual effort and improving customer self-service.

Core Features & Use Cases

  • Ticket Clustering: Analyzes support ticket exports to identify recurring issues and group them into article topics.
  • Structured Article Generation: Creates well-formatted articles including step-by-step instructions, troubleshooting, and related links.
  • Batch Processing: Generates multiple articles from a single ticket export.
  • Use Case: A startup with a high volume of support tickets can use this Skill to automatically generate a comprehensive knowledge base, deflecting common inquiries and freeing up support agents.

Quick Start

Generate a help center article from the provided support ticket export.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: help-center-article-generator
Download link: https://github.com/athina-ai/goose-skills/archive/main.zip#help-center-article-generator

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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