health-scoring
OfficialAssess customer account health.
Product & Management#crm#risk assessment#account management#support#customer success#customer health#churn prediction
Authorpropane-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill helps Customer Success teams understand and prioritize customer accounts by providing a clear health score, identifying key contributing factors, and flagging potential risks.
Core Features & Use Cases
- Account Health Scoring: Consolidates signals from CRM, support, and product analytics into a single score.
- Risk Identification: Highlights specific flags like usage drops, support spikes, or upcoming renewals.
- Factor Analysis: Details the positive and negative elements influencing an account's health.
- Use Case: When preparing for a QBR, use this Skill to quickly get a summary of a key account's health, including any red flags and the reasons behind their score.
Quick Start
Use the health-scoring skill to assess the health of the account 'Acme Corp'.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: health-scoring Download link: https://github.com/propane-ai/kits/archive/main.zip#health-scoring Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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