grounded-qa-service-playbook

What problem does it solve?

This Skill addresses the critical need for reliable Question Answering (QA) and Retrieval Augmented Generation (RAG) systems that prioritize factual grounding and minimize hallucinations.

Core Features & Use Cases

• Grounded Response Contract: Defines a strict output format including answer, confidence, and verifiable sources.
• Deterministic Fallback: Ensures a predictable, low-confidence response when no evidence is found.
• Service Interface Separation: Promotes modularity by separating retrieval, generation, verification, and orchestration.
• Mandatory Testing & Hardening: Includes API and service tests, security reviews, and acceptance gates for robustness.
• Use Case: Developing a customer support chatbot that must cite its sources for every answer to ensure accuracy and build user trust.

Quick Start

Implement a grounded QA service by defining its response contract and building the retrieval path first.