fe-answer-customer-questions
CommunityDraft customer responses with research.
Content & Communication#knowledge management#customer support#slack integration#documentation research#response drafting#q&a generation
AuthorLaurentPRAT-DB
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill automates the process of drafting responses to customer inquiries by researching answers from multiple sources and compiling them into a single, well-referenced document.
Core Features & Use Cases
- Automated Research: Gathers information from public documentation, internal knowledge bases (Glean), and Slack discussions.
- Consolidated Q&A: Creates a single Google Doc with answers, confidence ratings, and references for all questions.
- Use Case: Respond efficiently to a batch of customer questions about a new product feature by having the Skill research and draft the answers, complete with links to relevant documentation.
Quick Start
Use the fe-answer-customer-questions skill to draft responses to customer questions found in the provided Google Doc URL.
Dependency Matrix
Required Modules
None requiredComponents
scriptsreferences
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: fe-answer-customer-questions Download link: https://github.com/LaurentPRAT-DB/LPT_claude_config/archive/main.zip#fe-answer-customer-questions Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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