expansion-retention
CommunityTurn existing customers into your growth engine.
Marketing & Sales#retention#customer-success#expansion#upsell#health-score#renewals#net-revenue-retention
Authorchadboyda
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Expansion-retention optimization helps founders and revenue leaders reduce churn, drive expansion revenue, and automate customer success to improve net revenue retention.
Core Features & Use Cases
- Health scoring, PQAs, onboarding sequences, renewal management, and advocacy programs to stabilize and grow ARR.
- Automated expansion triggers and land-and-expand workflows that prompt timely upsell and cross-sell opportunities.
- Closed-lost re-engagement and renewal playbooks to recover revenue from at-risk accounts.
Quick Start
Describe your current NRR and churn drivers, then configure an automated retention and expansion playbook spanning onboarding, health scoring, renewals, and advocacy.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: expansion-retention Download link: https://github.com/chadboyda/agent-gtm-skills/archive/main.zip#expansion-retention Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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