What problem does it solve? Product teams often run user interviews that produce shallow, biased, or hypothetical answers instead of real behavioral evidence. This Skill structures interviews around past-tense customer stories so you uncover genuine needs, pain points, and Jobs-to-be-Done. ## Core Features & Use Cases - Story-Based Question Design: Enforces past-tense, behavior-focused questions while banning hypothetical, leading, or opinion-based prompts. - JTBD and Bias Lens: Captures functional, emotional, and social job dimensions and flags interpretation biases before and after each interview. - Post-Interview Snapshots: Produces structured summaries with key quotes, opportunities, surprises, and extracted scenarios containing persona, means, motive, and simulation. - Use Case: Before a discovery sprint, run five customer interviews using this guide to populate an opportunity solution tree with verbatim quotes and validated user needs instead of assumptions. ## Quick Start Use the entrevista-usuario skill to help me design and run a story-based user interview about how customers currently handle expense reporting.
