domain-separation

What problem does it solve?

This Skill addresses the complexities of managing multi-tenant environments in ServiceNow, enabling secure data partitioning and user access control across different business units or clients.

Core Features & Use Cases

• Domain Configuration: Set up and manage domain hierarchies, including parent-child relationships.
• User Domain Management: Assign users to specific domains and manage their primary domain.
• Data Access Control: Ensure records are only visible within their designated domains or accessible across domains as per configuration.
• Use Case: An MSP needs to onboard a new client, creating a dedicated domain for them, assigning the client's administrator user to this domain, and configuring specific tables to be domain-separated for data isolation.

Quick Start

Use the domain-separation skill to create a new domain named 'Client XYZ' with 'MSP Global' as its parent domain.