design-justice

What problem does it solve?

This Skill addresses the critical need for digital products that are accessible, inclusive, and considerate of users facing systemic disadvantages, ensuring technology serves marginalized communities effectively.

Core Features & Use Cases

• Trauma-Informed Design: Implements design patterns that avoid triggering anxiety or shame for users with past trauma.
• Offline-First & Intermittent Access: Ensures usability even with unstable or no internet connection, crucial for users with limited data or unreliable access.
• Digital Equity: Focuses on making digital services accessible to low-literacy users, those with unstable phone access, and users of shared devices.
• Use Case: Designing a government benefits application portal that can be reliably used by individuals experiencing homelessness, ensuring they can complete applications even with a shared, intermittently connected device and without a stable phone number.

Quick Start

Apply trauma-informed design principles to the user onboarding flow for a new housing application.