customer-support-120

What problem does it solve? Writing customer support replies that merely answer the question often leaves customers unsatisfied; this Skill generates replies that exceed expectations by embedding six educational elements (trust, vision, problem, solution, investment, action) into a structured 2000+ character response. ## Core Features & Use Cases - Six-Element Reply Framework: Naturally weaves trust-building, vision painting, problem awareness, solution differentiation, value recognition, and action triggers into every reply. - Four Response Templates: Provides dedicated structures for beginner questions, complex emotional consultations, complaints, and positive feedback reports. - Style Enforcement: Applies Taiyo-style writing rules including sentence-ending balance, short-sentence rhythm, one-sentence-per-line formatting, and prohibited-expression checks. - Use Case: A course operator receives a message like "I started the course but can't make progress." The Skill produces a 2000+ character empathetic reply that quotes the concern, addresses the underlying worry, and gives a concrete first step. ## Quick Start Ask the AI to write a 120% customer support reply to the customer's question using this skill.