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customer-support

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Deliver exceptional AI-powered customer support.

Product & Management#knowledge base#conversational AI#customer support#chatbot#automated ticketing#omnichannel#CX
Authordrtonylove1963
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill transforms customer support by leveraging AI for conversational interfaces, automated ticketing, sentiment analysis, and omnichannel experiences. It reduces resolution times, improves satisfaction, and drives loyalty by providing intelligent, personalized, and efficient service.

Core Features & Use Cases

  • AI Conversational Support: Develops chatbots with natural language processing (NLP), sentiment analysis, and multilingual capabilities.
  • Automated Ticketing & Workflow: Routes, prioritizes, and escalates tickets intelligently with CRM integration and automated follow-ups.
  • Knowledge Management & Self-Service: Creates AI-powered knowledge bases, dynamic FAQs, and interactive troubleshooting guides.
  • Use Case: You need to improve your e-commerce customer support. This Skill can create an AI chatbot flow for order status inquiries, design a customer onboarding sequence, and build a troubleshooting guide with video support, significantly enhancing your customer experience.

Quick Start

Use the customer-support skill to create an AI chatbot flow for handling e-commerce order status inquiries, outlining the conversational steps.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-support
Download link: https://github.com/drtonylove1963/pronetheia-os/archive/main.zip#customer-support

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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