customer-service
OfficialDeliver Gleap-driven customer support.
Content & Communication#templates#delight#escalation#knowledge-base#ticketing#customer-service#gleap
AuthorDispo-Genius
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This skill provides a structured framework and practical templates for delivering high-quality Gleap-driven customer support, enabling teams to respond quickly, empathetically, and consistently.
Core Features & Use Cases
- Guided workflows for inbox review, ticket responses, KB lookups, escalation decisions, and multi-channel handling.
- Standardized 6- to 7-star response templates aligned with recognized service frameworks, plus delight moments playbooks.
- Knowledge and reference materials organized to accelerate agent support and ensure compliance with escalation guidelines.
Quick Start
Train your agents by following the templates and workflows to respond to tickets within Gleap and escalate when appropriate.
Dependency Matrix
Required Modules
None requiredComponents
references
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: customer-service Download link: https://github.com/Dispo-Genius/dispo-clawdbot-config/archive/main.zip#customer-service Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
Agent Skills Search Helper
Install a tiny helper to your Agent, search and equip skill from 223,000+ vetted skills library on demand.