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customer-reply

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Draft customer replies in Nick's voice.

Content & Communication#communication#slack#drafting#customer support#persona#response generation
Authorbirdcar
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill automates the drafting of responses to customer inquiries and internal communications, ensuring a consistent and appropriate tone.

Core Features & Use Cases

  • Drafting Responses: Generates replies to customer messages and support threads.
  • Voice Consistency: Adheres to a specific persona ("Nick's voice") for all communications.
  • Research Integration: Leverages a research agent to gather necessary information before drafting.
  • Use Case: When a customer asks a technical question about a product feature, this Skill researches the codebase and documentation to draft a precise, conversational reply in Nick's style.

Quick Start

Use the customer-reply skill to draft a response to the latest customer message in the thread.

Dependency Matrix

Required Modules

None required

Components

referencesscripts

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-reply
Download link: https://github.com/birdcar/claude-plugins/archive/main.zip#customer-reply

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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