What problem does it solve? Recruiters and sales teams often lose track of why a customer or candidate is actually trying to make progress, relying on funnel stages, lead scores, or invented motivation instead of real evidence. This Skill reconstructs the customer's switching timeline and forces of progress from authorized conversation evidence, so decisions and next steps are grounded in what the customer actually said. ## Core Features & Use Cases - Timeline Reconstruction: Rebuilds the customer's path from first thought through deciding, onboarding, and ongoing use, preserving contradictions and changed criteria. - Forces of Progress Analysis: Extracts evidence for push, pull, anxiety, habit, tradeoffs, hiring/firing criteria, and desired progress, each labeled as direct, supported inference, or unknown. - Next-Action Review: Evaluates whether a proposed next step helps the customer make progress or merely manufactures urgency, returning a structured review packet with verdict, score, findings, and vetoes. - Use Case: A recruiter reviewing interview notes and CRM history can trace exactly when a candidate's priorities changed, what competing pressures exist, and whether the proposed follow-up resolves a real dependency. ## Quick Start Use customer-progress-evidence to analyze these interview notes and tell me what changed in this customer's timeline and what evidence supports the proposed next step.
