customer-onboarding
OfficialDesign user activation and retention flows.
Product & Management#onboarding#user experience#product design#customer journey#retention#user activation
AuthorCure-Consulting-Group
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill helps design effective customer onboarding experiences that drive user activation and long-term retention, reducing churn by making the initial user journey intuitive and valuable.
Core Features & Use Cases
- Onboarding Strategy: Classifies product types to recommend appropriate onboarding patterns (e.g., progressive disclosure for mobile apps, setup wizards for SaaS).
- Flow Design: Provides structured steps and principles for designing mobile app, SaaS web app, and marketplace onboarding flows.
- Empty States & Emails: Offers guidance on designing helpful empty states and crafting effective email onboarding sequences.
- Metric Definition: Helps define and measure activation metrics and track funnel success.
- Use Case: A startup launching a new B2B SaaS product can use this Skill to design a guided setup wizard, a clear activation event, and a follow-up email sequence to ensure new users quickly understand and adopt the core features.
Quick Start
Design a mobile app onboarding flow for a new social networking product.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: customer-onboarding Download link: https://github.com/Cure-Consulting-Group/ProductEngineeringSkills/archive/main.zip#customer-onboarding Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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