customer-feedback-synthesis

Community

Synthesize customer feedback into insights.

Authornroze22
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill streamlines the process of consolidating and analyzing customer feedback from various sources, transforming raw input into actionable product recommendations.

Core Features & Use Cases

  • Multi-Source Aggregation: Gathers feedback from direct input, Jira, Confluence, and files.
  • Structured Analysis: Categorizes feedback by source, segment, product area, and severity.
  • Actionable Reporting: Generates a synthesis report with themes, recommendations, and risk flags.
  • Publishing: Option to create a Confluence page for the report.
  • Use Case: A product manager can use this skill to analyze feedback from recent user interviews, support tickets, and NPS survey comments to identify the top 3 areas for improvement in the next development sprint.

Quick Start

Use the customer-feedback-synthesis skill to analyze feedback from the attached file 'user_interviews.txt' and Jira issues with the label 'customer-feedback'.

Dependency Matrix

Required Modules

None required

Components

scriptsreferences

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-feedback-synthesis
Download link: https://github.com/nroze22/TalosixSkills/archive/main.zip#customer-feedback-synthesis

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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