customer-discovery-advance

Review sales conversations against SPIN Selling evidence to classify customer needs and meeting outcomes.

1|Updated Aug 3, 2026
One-click install
npx skills add https://github.com/getyak/talent-signal --skill customer-discovery-advance-getyak
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: customer-discovery-advance
Source: https://github.com/getyak/talent-signal/tree/main/.agents/skills/customer-discovery-advance
Command: npx skills add https://github.com/getyak/talent-signal --skill customer-discovery-advance-getyak

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve? Sales teams often misread meetings: seller activity gets logged as customer progress, politeness gets mistaken for buying intent, and CRM stages advance without real customer commitment. This Skill reviews authorized conversation evidence through the publicly documented SPIN Selling framework to distinguish genuine customer Advances from seller-owned Continuations. ## Core Features & Use Cases - SPIN Evidence Classification: Extracts and classifies exact question-and-response evidence as situation, problem, implication, need-payoff, or explicit need, flagging redundant situation questions and premature solution pitches. - Outcome Classification: Labels each meeting as order, no_sale, advance, continuation, or unknown based on whether the customer made a new, meaningful commitment. - Structured Review Packet: Returns a verdict, 0-4 score, confidence level, findings with severity and recommendations, vetoes, and open questions. - Use Case: After a discovery call, paste the call notes and ask for a review. The Skill identifies whether the customer articulated an explicit need, whether the proposed next step is a real Advance, and vetoes any invented buying intent or unsupported close-probability score. ## Quick Start Use customer-discovery-advance to review this discovery call transcript and tell me whether the customer made a meaningful advance or just a continuation.

Frequently Asked Questions about customer-discovery-advance

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I review a sales discovery call with SPIN Selling?▼

Provide the authorized call transcript or notes and ask for a review. The Skill classifies each exchange as situation, problem, implication, need-payoff, or explicit need, then scores the conversation 0-4 per criterion and returns a verdict with findings and recommendations.

What is the difference between an Advance and a Continuation in SPIN Selling?▼

An Advance is a new, meaningful customer commitment that moves the decision forward, such as agreeing to a stakeholder meeting. A Continuation keeps contact open without commitment, like accepting a follow-up email. Seller tasks and CRM stage changes never count as Advances.

Can this Skill review a call when only a seller summary exists?▼

Yes, but it reviews the summary's evidence quality rather than reconstructing an unobserved conversation. When no precise exchange evidence exists, it returns an abstain verdict with null scores instead of inferring customer intent.

Does SPIN Selling analysis work for transactional or support conversations?▼

No. The framework targets large, consequential sales with developed needs. The Skill's modeling limits explicitly warn against forcing SPIN onto transactional, support, or relationship-repair conversations where it does not fit.

What behaviors cause a review to fail or be vetoed?▼

Vetoes trigger for invented explicit need, seller activity misreported as customer commitment, coercive implication tactics that manufacture fear or urgency, and unsupported purchase or close-probability scores inferred from conversational behavior.